I recently experienced excellent customer service and it amazed me. It’s a sad reflection of today’s wired world that we are all so accustomed to automated responses and shoddy customer service that when we do get served right, it is a unique experience.
This particular experience was unique from beginning to end. I started off only [...]
Monthly Archives: November 2009
Customer Service Done Right
November 2, 2009 – 9:03 pm
Handy Little Tool for Virtual Working
November 1, 2009 – 9:21 pm
I’m a big user of Skype, despite it’s many detractors I find it’s pretty good for the majority of my outgoing calls and I love the IM facility on it as well. So I’m always delighted to find nice little extras to go with it. Recently, I’ve needed to record a couple of phone calls [...]
